Definitions

The terms used in these Terms and Conditions shall mean:

Seller / Service Provider – Skyvan Service Piotr Wojciech Jafernik sp. k., with its registered office in Piotrków Trybunalski (97-300), ul. Przemysłowa 48a, entered into the National Court Register by the District Court for Łódź-Śródmieście in Łódź, 20th Commercial Division of the National Court Register under number 0000601717, NIP 7712883502, REGON 363725880, share capital PLN 5,000.00.

Sky Force Polish Skydiving Center – the operating name (brand) of the business conducted by the Seller, under which skydiving services are provided, in particular parachute jumps, training, and related services.

Service – the website operated by the Seller at www.skyforce.pl.

Client – a natural person with full legal capacity, and in cases provided for by law also a person with limited legal capacity acting with the consent of a legal guardian, who purchases Products via the Service.

Consumer – a Client who is a natural person making a purchase not directly related to their business or professional activity.

Donee – a person entitled to use the service upon presenting a valid Voucher and making a valid Reservation.

Product – services offered by the Seller, in particular parachute jumps, as well as vouchers entitling the holder to use such services.

Voucher – a document in electronic or paper form confirming the conclusion of a Sales Agreement and entitling its holder to use the Seller’s services, marked with an individual identification number.

Validity Period – the period during which the Voucher or service must be used; after its expiry, the service cannot be performed. The validity period is specified in the Product description or in the Order confirmation.

Reservation – a request submitted by the Client or Donee indicating a preferred date for service performance via the Service or another method provided by the Seller, requiring confirmation by the Seller electronically or by phone.

Sales Agreement – an agreement concluded between the Seller and the Client via the Service.

Order – a declaration of intent submitted by the Client via the Service aimed directly at concluding a Sales Agreement, specifying in particular the type and quantity of Products ordered.

Terms and Conditions – these Terms and Conditions of the website available at www.skyforce.pl.

General Provisions

These Terms and Conditions have been prepared in accordance with the laws applicable in the territory of the Republic of Poland.

The Terms and Conditions define the general conditions and rules for the provision of electronic services and the rules of sales conducted via the website www.skyforce.pl, operated by Skyvan Service Piotr Wojciech Jafernik sp. k.

The Terms and Conditions are continuously available on the website www.skyforce.pl and its subpages in a manner enabling the Client to obtain, reproduce, and record their content, in particular by saving or printing them at any time.

Using the Service requires prior ознакомment with the Terms and Conditions and full acceptance thereof. Acceptance of the Terms and Conditions is deemed equivalent to providing the Consumer with the information referred to in Article 12 of the Act of 30 May 2014 on Consumer Rights.

Use of the Service is possible provided that the Client’s IT system meets the following minimum technical requirements:

  • a computer or mobile device with Internet access,
  • an active email account,
  • an up-to-date web browser (e.g., Firefox, Chrome, Safari, Opera, or Microsoft Edge),
  • JavaScript enabled.

The Client is obliged to:

a) provide only true, current, and complete data when placing Orders and update them promptly if they change;
b) use the services offered by the Seller in a manner that does not disrupt the functioning of the Service or other Clients;
c) use the Service in accordance with applicable laws and these Terms and Conditions.

From January 1, 2021, provisions concerning Consumers (including withdrawal rights, warranty liability, and prohibited clauses) also apply to natural persons entering into agreements directly related to their business activity, if the agreement is not of a professional nature for them.

Verification of whether an agreement is of a professional nature is based on the entrepreneur’s entry in the Central Register and Information on Economic Activity (CEIDG).

Electronic Services

The Seller provides electronic services via the Service, in particular enabling Clients to place Orders and conclude Sales Agreements under these Terms and Conditions.

The agreement for the provision of electronic services (placing Orders) is concluded for a fixed term and terminates upon:

a) placing an Order, or
b) discontinuing the placement of Orders.

The Seller may terminate the agreement with 14 days’ notice for valid reasons, including changes in law or service scope.

Sales Agreement

Information presented on the website constitutes an invitation to conclude a contract (not an offer within the Civil Code).

Prices are expressed in PLN and include applicable taxes. The Client is informed of the total price and any additional costs before concluding the agreement.

Orders may be placed 24/7. Conditions include completing the order form, having an email address, and accepting the Terms.

The Sales Agreement is concluded upon confirmation of the Order by the Seller via email.

Vouchers:

  • are non-refundable in cash,
  • entitle only to service performance,
  • are subject to distance contract regulations.

Delivery:

  • electronically (eVoucher), or
  • paper form via courier (InPost).

Payments

Available payment methods:

  • online payments via payment operator,
  • bank transfer,
  • on-site payment before the jump (if applicable).

Payment operator:
PayPro S.A. (Przelewy24), Poznań, Poland.

Reservation and Service Conditions

Services are performed during the season (April–October) and depend on weather conditions.

Reservation alone does not constitute service performance. The service must be completed within the Voucher validity period.

  • Date changes allowed up to 48 hours before, max. twice.
  • After expiry, changes are impossible.

Failure to use the service results in loss of rights, including refund.

Clients must follow all safety instructions. The Seller may refuse service if:

  • instructions are ignored,
  • the participant is under the influence,
  • health condition prevents safe participation.

Weight limit: 110 kg (with clothing).

Late arrival (>15 minutes) results in loss of the service without refund.

Weather or technical issues may cause delays or cancellations. In such cases, a new date may be set, but no additional costs are reimbursed.

Place of Service

Services are provided at the Aeroclub of Piotrków Trybunalski.

The Seller may change the location due to organizational or technical reasons.

Right of Withdrawal

Consumers may withdraw within 14 days unless:

  • the service has been performed, or
  • a reservation has been made (which waives withdrawal rights).

Refunds are processed within 14 days.

Complaints Procedure

Complaints may be submitted:

  • in writing, or
  • via email.

Deadline: 7 days from service date.
Response time: 14 days.

Out-of-Court Dispute Resolution

Consumers may use alternative dispute resolution methods via:

Force Majeure

Neither party is liable for failure due to force majeure events (e.g., natural disasters, strikes).

Personal Data Protection

Data is processed in accordance with applicable law and the Privacy Policy.

Final Provisions

All intellectual property rights to the Service belong to the Seller.

Polish law applies. CISG does not apply.

Consumers retain protection under mandatory laws of their country of residence in the EU.

Changes to the Terms will be announced on the website along with their effective date.